Digital Transformation
Digital transformation (“DX”) is a general term used in several market spaces and domains, for example:
• in the consumer space, disruptive technologies have transformed how media content is delivered to consumers (for example, Netflix and Uber),
• in business, mobile payment applications have transformed the way individuals and corporations consume banking services and
• in industry, disruptive technologies are transforming how companies operate, service, and maintain equipment.
These DX domains are all based on internet connectedness, consumer-to-consumer, service consumer-to-service providers, consumer-to-business, and systems-to-machines and other physical things. The arrows in figure 0-1 suggest a timeline of when things started for these types of digital transformation. The ends of the arrows represent today. The thicknesses are indications of market impact.
Disruptive technologies are transforming industries into digital industries, a “caterpillar-tobutterfly” journey, which in some cases is a “do-or-die” proposition. This transformation can present major challenges, outside of normal business models and technological concerns, for example, compliance with security and regulatory pressures.
We provide a general overview of digital transformation (DX) in industry and the types of better outcomes that organizations seek when they embark on DX journeys. We also highlight:
• the business factors (section 1),
• key technologies (section 2) and
• trustworthiness factors (section 3) that underpin these journeys.
The paper targets business managers who are involved in setting the digital transformation strategy and journey for an organization, and technology managers who need to identify and assess how technologies can be leveraged to facilitate the DX journey. Finally, we target risk, security and safety managers responsible for implementing protection and mitigation strategies to minimize the impact of disruptions, attacks, errors and faults along the journey.
This document is a work product of the Industrial Internet Consortium Digital Transformation Working Group, co-chaired by Jim Morrish (Transforma Insights), Dirk Slama (Bosch), and Bassam Zarkout (IGnPower).
Editors:
• Jim Morrish (Transforma Insights)
• Bassam Zarkout (IGnPower)
Authors (in alphabetic order):
• Marcellus Buchheit (Wibu-Systems)
• Alex Ferraro (PwC)
• Chaisung Lim (Korea Industry 4.0 Association)
• Shi-Wan Lin (Yo-i Information Technologies, Ltd.)
• Jim Morrish (Transforma Insights)
• Bassam Zarkout (IGnPower) Technical Editor:
Stephen Mellor (IIC staff) oversaw the process of organizing the contributions of the above Authors and Contributors into an integrated document.
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